Privacy Policy

This Privacy Policy describes how Webspin LLC (“Webspin,” “we,” “us,” or “our”) collects, uses, and protects information when you visit our website at webspin.com (the “Site”), use our services, or otherwise interact with us.

By using the Site or purchasing our services, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree, please do not use the Site or our services.

1. Information We Collect

1.1 Information You Provide to Us

We collect information that you voluntarily provide when you:

• Purchase a website from us (name, email address, phone number, business name, business address, payment information)
• Contact us via email or through the Site (name, email address, message content)
• Subscribe to communications from us (email address)

1.2 Information Collected Automatically

When you visit the Site, we may automatically collect certain information, including:

• Device and browser information (browser type, operating system, device type)
• IP address and approximate geographic location
• Pages visited, time spent on pages, and referring URLs
• Cookies and similar tracking technologies (see Section 4 below)

1.3 Information from Third-Party Services

We use third-party services that may collect information on our behalf:

• Stripe: Processes payments. Stripe collects payment card information directly and is subject to Stripe’s own privacy policy. We do not store your full credit card number.
• PostHog: Provides analytics on Site usage. PostHog may collect device information, IP addresses, and browsing behavior on the Site.
• Google Places API: Used to look up publicly available business information. We may collect publicly listed business names, addresses, phone numbers, and website URLs from Google’s services.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, deliver, and improve our services, including generating and delivering websites
• To process payments and fulfill orders
• To communicate with you about your order, account, or inquiries
• To send you marketing communications (only with your consent; you may opt out at any time)
• To analyze usage of the Site and improve user experience
• To detect, prevent, and address fraud, abuse, or technical issues
• To comply with legal obligations

3. How We Share Your Information

We do not sell your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We share information with third-party service providers who help us operate our business (payment processing, analytics, email delivery, hosting). These providers are contractually obligated to use your information only as directed by us and to maintain its confidentiality.
• Legal Requirements: We may disclose your information if required to do so by law, or in the good-faith belief that such action is necessary to comply with legal process, protect our rights, or ensure the safety of our users or the public.
• Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the acquiring entity.

4. Cookies and Tracking Technologies

We use cookies and similar technologies on the Site for the following purposes:

• Essential Cookies: Required for the Site to function (e.g., session management, security).
• Analytics Cookies: Help us understand how visitors interact with the Site (e.g., PostHog analytics).

You may control cookies through your browser settings. Disabling certain cookies may affect Site functionality.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law. Specifically:

• Customer account and order information: Retained for the duration of our business relationship and as required for tax and legal compliance.
• Analytics data: Retained in aggregated or anonymized form and may be kept indefinitely.
• Marketing communications: We retain your email address until you unsubscribe.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: You may request a copy of the personal information we hold about you.
• Correction: You may request that we correct inaccurate or incomplete information.
• Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
• Opt-Out of Marketing: You may unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in any email or by contacting us.

To exercise any of these rights, contact us at legal@webspin.com.

7.1 California Residents (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act and the California Privacy Rights Act, including the right to know what personal information we collect, the right to delete your personal information, and the right to opt out of the sale of your personal information. We do not sell your personal information. To exercise your CCPA/CPRA rights, contact us at legal@webspin.com.

7.2 International Users

If you are located outside the United States, please be aware that your information may be transferred to and processed in the United States, where data protection laws may differ from those in your country. By using the Site or our services, you consent to this transfer. If you are located in the European Economic Area or United Kingdom and believe we have processed your personal data in violation of applicable data protection law, you have the right to lodge a complaint with your local data protection authority.

8. Children’s Privacy

The Site and our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information promptly.

9. Third-Party Links

The Site may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a revised “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically. Your continued use of the Site after any changes constitutes your acceptance of the updated Privacy Policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Webspin LLC
Email: legal@webspin.com
Address: 5900 Balcones Drive #31281, Austin, TX 78731